‘DREAM’ to meet members’ digital expectations

first_img 15SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr continue reading » Credit unions provide outstanding service, earn members’ trust, and offer better rates than other financial institutions.But they struggle to meet members’ digital expectations, which are often formed by nonfinancial organizations, such as Uber and Netflix.“The industry is under a constant threat,” says Kirk Drake, CEO of Ongoing Operations, who addressed Disruption 17 by CU Water Cooler Tuesday in Madison, Wis. “And we’re stuck in this service-first model.”Drake says credit unions should remember to “DREAM” when crafting a plan to meet members’ digital expectations. That means:Differentiate with data. Most credit unions use data, but Drake says they aren’t using it to drive member engagement.“The answer is in the data,” Drake says. “If you look at your members and see, for example, they’re using PayPal, you may have to figure out how to get that business.”last_img read more

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Lakers coach Byron Scott not backing off ‘soft’ comments

first_imgRonnie Price initially insisted he didn’t have a broken nose.Not only was the Lakers point guard’s nose badly broken during Monday’s loss to the Trailblazers, he needed 11 stitches and got a black eye resulting from the damage. If that wasn’t enough, the next day he came down with severe flu symptoms.His sickness restricted him such that he didn’t have to decide if his nose was healed enough to play in Wednesday’s loss to the Clippers. After sitting out one game, his symptoms subsided enough for Price to practice Thursday and after insisting he wouldn’t wear a mask to protect his healing nose, the veteran guard reluctantly donned one. He is expected to play today against Orlando wearing the mask, but is eager to be rid of it.“I hate this thing,” Price said. “It’s the worst. It’s comfortable as far as what it is and I’m happy that someone actually put the time in to make it, but as far as me wearing it, I can’t stand it.”After taking an elbow to the nose from Portland’s Thomas Robinson on Monday, Price said the pain didn’t kick in until later that night. He was actually hoping to stop the bleeding in time to get back in the game after leaving with 29.8 seconds left in the third quarter.“They kept on telling me ‘Your nose it broke,’” Price said. “I was like, ‘No it’s not. It doesn’t hurt.’ I kept (shifting it back and forth) and it probably made it worse. Then I got to the doctor. … I looked at it and I saw that one side was dented in and the other was poking out. I was like, ‘Oh, OK.’”Young day-to-dayNick Young sat out of Thursday’s practice with a sore knee the small forward hit on the floor after he slipped coming off a screen during the second quarter of Wednesday’s loss to the Clippers.After visiting a doctor and getting X-rays on Thursday, Young called himself day-to-day and said he expects to play today when the Lakers host Orlando.Young is officially listed as questionable for the game as is Wesley Johnson, who has missed the last two games with a strained right hip flexor. Kobe Bryant also sat out of Thursday’s practice. Byron Scott wasn’t emulating the Zen Master on Wednesday night when he called his own team soft after the Lakers’ embarrassing 114-89 loss to the Clippers.It wasn’t an attempt to manipulate his team through the media, something Phil Jackson might appreciate. The Lakers coach was just mad.“I was just telling them the truth,” Scott said. “I just wanted to tell them how I felt and how I thought the Clippers viewed us as a basketball team. And I was just being totally honest.”Scott didn’t back off his comments Thursday after a practice he made sure to point out concluded with a healthy dose of running. To the contrary, Scott acknowledged the seriousness of his choice of the word soft. “It’s almost like walking up to another man and slapping him,” Scott said. “But like I said, I wasn’t pulling punches.”With his team trailing by 22 at halftime — the Lakers’ largest deficit of the night was 43 — Scott relayed the same message to his team that he later told the media. When the game ended, he simply told the players to go home. In an effort to not further enrage himself, Scott hadn’t viewed the game tape from the 25-point loss as of Thursday afternoon. “I did myself a favor and didn’t look at the video,” he said. “I’ll look at the video (Thursday) afternoon. Because for me, if I looked at the video (Wednesday) night or (Thursday) morning before practice, it probably would have just made me more pissed off, to be honest with you. Let’s get through practice. I’ll go home and I’ll look at it. Then I’ll probably come out here (Friday) pissed off.”Tough week for Pricecenter_img Newsroom GuidelinesNews TipsContact UsReport an Errorlast_img read more

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Four Drug Companies Reach Last-Minute Settlement in Opioid Crisis, Avoiding Trial

first_imgFour large drug companies reached a last-minute $260 million legal settlement over their role in the U.S. opioid addiction epidemic, averting the first federal trial that was scheduled to start Monday morning in Cleveland, Ohio.The trial, set to begin today, came as Ohio’s Cuyahoga and Summit counties were seeking $8 billion dollars for treatment programs and health care expenses.The Nearly a half million overdose deaths between 1997 and 2017 are attributed to opioids.AmerisourceBergen, Cardinal Health, McKesson and Teva are involved in the settlement, the details of which are expected later today.It’s not clear if a fifth defendant, pharmacy chain operator Walgreens Boots Alliance, was also part of the settlement.last_img

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Public hearings in Trump impeachment inquiry to begin next week

first_imgCalifornia Democrat Adam Schiff told reporters at the Capitol Wednesday that the first scheduled witnesses will be State Department officials Bill Taylor and George Kent.Schiff, who chairs the House Intelligence Committee, also said ousted U.S.-Ukraine Ambassador Marie Yovanovitch is scheduled as a witness for a second hearing.“It is clear that President Trump tried to use Ukraine to dig up dirt on a political opponent,” Schiff told reporters, adding, it is “presidential misconduct.”Ohio Republican Congressman Jim Jordan spoke with reporters shortly after Schiff argued that the facts are clear and insisted that there was no pressure on Ukraine and “no quid pro quo.”North Carolina Republican Mark Meadows also spoke with reporters about the inquiry saying it’s “actually getting easier to defend the President” as more transcripts of depositions are released.Meadows and Jordan repeatedly stressed that Trump did nothing wrong.Related content:House approves rules for Trump impeachment inquirylast_img read more

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President Trump Discusses Impeachment, Economy and Election in Local Speech

first_imgPresident Trump spoke to a group of young conservatives gathered at Turning Point USA’s annual Student Action Summit in West Palm Beach on Saturday.The commander-in-chief addressed House Democrats who voted last Wednesday to impeach him, saying, “Didn’t they look bad. They are violating the constitution, folks.”He continued, “[She says] let’s not submit it. It’s so unfair,” referring to House Speaker Nancy Pelosi’s decision to delay submission of the articles of impeachment to the Senate, for fear there will not be a fair trial.The President then turned the audience’s attention to the economy, telling them it is proof of his success. “We’re in a battle for the survival of this nation,” he explained to them. “We have to win this election.”“I’m on the ballot this time,” Trump added, referring to the Republicans losing House of Representatives in the 2018 Midterm Elections. “We’re going to have record setting [voter turnout].”He also discussed “left-wing arsonists” attempting to derail the confirmation hearing of Justice Kavanaugh, his appointment of conservative judges, as well as the newly created Space Force.Mr. Trump arrived in town with the First Lady and their son, 13-year-old Barron, late Friday night. They are expected to remain here until January 5.last_img read more

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Florida will buy 20,000 acres of Everglades land to prevent oil drilling

first_imgFlorida governor Ron DeSantis said that Florida will buy 20,000 acres (8,000 hectares) of land in the Everglades to prevent oil drilling in the area.DeSantis said the deal could cost about $18 million dollars if purchased from Kanter Real Estate LLC, which had obtained approval to move forward for oil drilling.Chauncey Goss, chairman of the South Florida Water Management District, said the state under DeSantis has been expediting critical restoration projects.“It’s going to be recognized nationally and internationally as an important step in restoring our Everglades,” Goss said of the Kanter land deal.The land is home to more than 60 endangered species, including the wood stork.last_img

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